The Sales Coordinator will support the sales team by managing schedules, tracking sales leads, and providing customer service. The ideal candidate is passionate about education technology, highly organized, and has a customer- centric approach to problem-solving.

Key Responsibilities:
1. Sales Support:

• Assist the sales team with lead management, follow-ups, and maintaining CRM databases.
•  Coordinate sales efforts with other departments (e.g., marketing, product development).
•  Help prepare and deliver sales presentations, proposals, and contracts to clients.
•  Handle incoming inquiries from potential customers via email, phone, or online platforms.

2. Customer Relationship Management:

• Maintain regular communication with existing clients to ensure a high level of customer satisfaction.
• Address client queries and provide solutions in a timely manner.
•  Assist in organizing and scheduling client meetings, product demos, and webinars.

3.Sales Reporting and Data Management:

• Track and manage sales metrics, including targets, performance, and customer engagement.
•  Prepare reports and presentations on sales performance for senior management.
•  Ensure all sales records are accurately maintained and up-to-date in the CRM.

4. Administrative Tasks:

• Manage calendars, appointments, and meetings for the sales team.
• Coordinate travel arrangements, conferences, and event participation.
•  Handle documentation and filing related to sales transactions and contracts.

5. Collaboration with Marketing:

• Work closely with the marketing team to coordinate promotional campaigns.
• Assist in content creation for newsletters, email campaigns, and promotional materials.
•  Gather market intelligence and feedback from the sales team for marketing strategy improvement.

6. Process Improvement:

• Identify inefficiencies in the sales process and propose improvements.
•  Support the implementation of new sales tools and technology within the team.