Asst Manager/ Manager Responsibilities:

• Monitoring and maintaining networks, systems, servers, and online meeting platforms.
• Upgrading, installing, and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and managing access control.
• Documenting IT processes and maintaining data backups.
• Developing data retrieval and recovery procedures.
• Supervising and mentoring IT department staff while providing technical support.
• Staying up to date with advancements and best practices in IT administration.
• Microsoft Office 365 administration, including proper user account management.
• Employee data backup and recovery management.
• Microsoft Azure cloud knowledge and internet router configuration.
• OneDrive administration and usage.
• Linux device driver knowledge (Ubuntu).
• Windows Server administration knowledge.

Essential Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field.
• Applicable professional qualification with knowledge of Microsoft technologies.
• At least three years of experience in a similar role.
• Extensive experience with IT systems, networks, and related technologies.
• Excellent knowledge of Office 365, Zoom, Microsoft Teams, and email troubleshooting.
• Solid understanding of best practices in IT administration and system security.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Ability to meet deadlines and effectively prioritize tasks.