The Sales Coordinator will support the sales team by managing schedules, tracking sales leads, and providing customer service. The ideal candidate is passionate about education technology, highly organized, and has a customer-centric approach to problem-solving.

Key Responsibilities:

• Sales Support:
  • Assist the sales team with lead management, follow-ups, and maintaining CRM databases.
  • Coordinate sales efforts with other departments.
  • Help prepare and deliver sales presentations, proposals, and contracts to clients.
  • Handle incoming inquiries from potential customers via email, phone, or online platforms.
• Customer Relationship Management:
  • Maintain regular communication with existing clients to ensure a high level of customer satisfaction.
  • Address client queries and provide solutions in a timely manner.
  • Assist in organizing and scheduling client meetings, product demos, and webinars.
• Sales Reporting and Data Management:
  • Track and manage sales metrics, including targets, performance, and customer engagement.
  • Prepare reports and presentations on sales performance for senior management.
  • Ensure all sales records are accurately maintained and up-to-date in the CRM.
• Administrative Tasks:
  • Manage calendars, appointments, and meetings for the sales team.
  • Coordinate travel arrangements, conferences, and event participation.
  • Handle documentation and filing related to sales transactions and contracts.
• Collaboration with Marketing:
  • Work closely with the marketing team to coordinate promotional campaigns.
  • Assist in content creation for newsletters, email campaigns, and promotional materials.
  • Gather market intelligence and feedback from the sales team for marketing strategy improvement.
• Process Improvement:
  • Identify inefficiencies in the sales process and propose improvements.
  • Support the implementation of new sales tools and technology within the team.